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Andrea Azarcon Heller
"Acquisition can be hard, and I enjoy helping others learn how to help themselves."
I work at the General Services Administration in the Federal Acquisition Service.
I am the Director of the Stakeholder Engagement Division within the Office of Enterprise Strategy Management. Basically, the part of the agency that I work in sets up contracts so that other government agencies can buy things. I manage a team that helps federal employees learn how to buy products and services, particularly using tools developed by GSA.
It has been rewarding to be responsible for user adoption of two major websites across the federal government: the Acquisition Gateway and buy.gsa.gov. I learned a lot from the marketing of the Acquisition Gateway that my team and I were able to use for buy.gsa.gov. In just six months, we achieved the same amount of user adoption on buy.gsa.gov that it took five years to do with the Acquisition Gateway! Acquisition can be hard, and I enjoy helping others learn how to help themselves. If I can make someone's job easier, they will make someone else's job or life easier, and that has a compound effect.
